Privacy Policy
Killeen Texas Movers
Last Updated: 06/25/2025
1. Introduction
Killeen Texas Movers ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, disclose, and safeguard your data when you use our moving services, request quotes, or interact with our website (www.killeentexasmovers.com). By using our services, you consent to the practices described herein.
2. Information We Collect
We collect information necessary to provide seamless moving and storage services:
- Personal Identifiers: Name, phone number, email, and physical address.
- Move Details: Origin/destination addresses, inventory lists, special instructions, and dates.
- Payment Information: Credit/debit card details (processed securely via third-party gateways; we do not store full card numbers).
- Storage Partnership Data: If using Big Red Barn Storage, access codes, unit numbers, and rental agreements (shared only with your consent).
- Technical Data: IP address, browser type, and website usage (via cookies) when you visit our site.
3. How We Use Your Information
Your data enables us to:
- Provide accurate moving quotes and coordinate services.
- Schedule moves, manage crews, and ensure efficient logistics.
- Process payments and invoices.
- Facilitate storage at partner facilities (e.g., Big Red Barn Storage).
- Respond to inquiries and provide customer support.
- Improve our website and services (via anonymized analytics).
- Comply with legal obligations (e.g., tax records).
4. Information Sharing & Disclosure
We do not sell your data. We may share information only when necessary:
- With Service Partners: To coordinate storage at Big Red Barn Storage (e.g., unit access codes) or for specialized moving services (e.g., piano transport).
- Payment Processors: To complete transactions (e.g., Stripe, PayPal).
- Legal Compliance: If required by law, court order, or to protect our rights.
- Business Transfers: In mergers, acquisitions, or asset sales (customers will be notified).
5. Data Security
We implement industry-standard measures to protect your data:
- Encryption: Sensitive data (e.g., payments) transmitted via SSL/TLS.
- Access Controls: Staff training and limited data access based on role.
- Storage Security: Physical/digital records stored in secured environments.
- Third-Party Vetting: Partners like Big Red Barn Storage must comply with privacy standards.
Note: While we strive to protect your data, no digital transmission is 100% secure.
6. Your Privacy Rights
You may:
- Access/Update: Request a copy of your data or correct inaccuracies.
- Delete: Ask us to erase your data (unless required for legal/compliance reasons).
- Opt-Out: Unsubscribe from marketing emails (using the link in emails).
Storage Preferences: Limit data shared with partners like Big Red Barn Storage (may affect service delivery).
To exercise these rights, contact us at:
Email: anigmablack@gmail.com
Phone: 254-535-2259
7. Cookies & Tracking
Our website uses cookies to:
- Enhance user experience (e.g., save form progress).
- Analyze traffic via tools like Google Analytics (opt-out available).
- Deliver targeted ads (opt-out via browser settings or AdChoices).
8. Third-Party Links
Our site may link to partners (e.g., Big Red Barn Storage). We are not responsible for their privacy practices. Review their policies separately.
9. Children’s Privacy
We do not knowingly collect data from individuals under 18. If we learn a minor has provided information, we will delete it promptly.
10. Policy Updates
We may update this policy periodically. Changes will be posted on our website with a revised "Last Updated" date. Continued use of our services constitutes acceptance.
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11. Contact Us
Questions about this policy? Reach us at:
[254-535-2259]